![]() ![]() I’ve also had multiple problems with my two Drobo 5Ns. Caveat emptor, lest you also lose your data. I certainly cannot trust it with my data anymore, so I’ve elected to publish my account of data loss from 2012, as well as an account of my present data loss. Look elsewhere for safe data storage devices. However, after five years of using my Drobo 5D on a daily basis, I can tell you without any doubt that the Drobo 5D does not keep your data safe. What’s probably kept them on the market is the willingness of paying customers like me to take a chance on the uniqueness of their proprietary RAID: as far as I know, they are (unfortunately) the only RAID array that lets you store a large amount of data on a single volume that grows automatically as you add drives and also protects (except when it doesn’t) against hard drive failures. They’ve been around for 13 years and they’ve had plenty of time to make their technology stable. Now though, there is no excuse for the multiple times their Drobos have lost my precious data. I want to make it clear that I paid for my Drobos, so I didn’t feel that I owed him anything, but I did want their company to do well, because back then they were new and deserved a second chance. All of these were problems that I’d experienced with my existing Drobos, so even though I was exhausted after my ordeal and so weary of storage technology, I went ahead and purchased the new model and also agreed not to publish an account of what the Drobos had done to my data at the time. I was also told the new firmware running inside them would be checking the data constantly to guard against file corruption or data loss. During multiple phone conversations with Data Robotics’ CEO at the time, Tom Buiocchi, he convinced me that they were much better-engineered than previous-generation Drobos and they had built-in batteries and circuits that would automatically shut them down safely in case of power loss. When finished, a message opens, asking you to reboot your Drobo device to complete the installation.ĭrobo shuts down and restarts after the new firmware is installed.I bought a Drobo 5D on the 29th of December, 2012, after experiencing catastrophic data loss with the 1st Gen and 2nd Gen Drobo. Please do so and then click the Open or OK button.ĭrobo installs the firmware.In the Software Updates area, click the Manual Update option.Ī warning message opens, asking you to complete or stop any data transfers.Įnsure that the Drobo device is not actively transferring data (blinking yellow and green), and then click the OK button.Ī dialog box opens, asking you to locate the zip file on your computer. Also, if applicable, log in to this Drobo device.Ĭlick the Tools option on the Navigation menu for the selected Drobo device to open the Tools page. Launch Drobo Dashboard and select the appropriate Drobo device from the All Drobos page. Please ensure that you have read and write privileges to this folder. If there is only one firmware file (a zip file), this file functions for both the Mac and Windows-based computers. Use the above link to download the appropriate firmware file for your Drobo product (a zip file for the PC or a dmg file for the Mac), saving it to a folder that is not located on your Drobo device.The following is a link and instructions to manually update your firmware: Got the following instructions from Drobo support:
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